Citizen
Work Permit
Full Time
Direct Hire
UG :- Any UG
PG :- Any PG
No of position :- ( 1 )
Post :- 27th Feb 2020
Position: Application Support Engineer
Support of Application Stack hosted in AWS and Azure Cloud environments, on-premise and 3rd Party Data Centers.
Provide rotational and out of hours support as needed on an on-call basis
Handle testing, changes, deployment on dev, stage and production environment within SLAs
Identify new processes or modify existing processes to improve efficiencies in the support and monitoring of the department's Application suite
Assume responsibility for bug fix and small change requests on specified Applications
Additional development activities anticipated (NB: whilst development opportunities are anticipated once the team is established, this is NOT a development role)
Ensure that the team follow company standards and industry best practice approaches to Development activities
Continuously evaluates the design, functionality and performance of supported Applications and makes thoughtful and significant recommendations for improvements
Ensure Transition and Support documentation is fit for purpose, to a high standard and kept up to date
Perform other duties as required