Citizen
Work Permit
Full Time
Direct Hire
UG :- B.Tech
PG :- Any PG - Not Required
No of position :- ( 1 )
Post :- 30th Oct 2019
Sonetel provides software-as-a-service for business communication to small businesses worldwide. These small businesses engage their customers through their websites. Their customers today have to either browse or search within the website to find answers to their specific questions. This paradigm has outrun its utility - it is inefficient, unintelligent, and passive. There is an urgent need for a new paradigm that is more efficient, engaging, and intelligent in how these small businesses can connect with their customers.
Sonetel is building a Chat Assistance Platform (ChAP) for small businesses. ChAP will replace the current browse and search paradigms with a new conversation paradigm between these small businesses and their customers. ChAP will enable small businesses to have automated, intelligent, goal driven, natural language conversations with their customers.
Job Description
The job involves working in a challenging start-up environment requiring a fast paced, flexible and adaptive approach towards methods, processes and techniques used in software development, testing and real time deployment. Multi-tasking and switching between different roles is a key aspect of the job. It requires the person to have the orientation and capacity to deliver while working in a small team. Participate and contribute in ideating and developing innovative features on the Sonetel phone system.