• Citizen

• Work Permit

• Full Time

• Direct Hire

• UG :- Any UG - Not Required

• PG :- Any PG - Not Required

• No of position :- ( 1 )

• Post :- 28th Nov 2019

Job description

Batch Ops Senior Team Member

Company profile

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.

As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.

It is important to stress that strong interpersonal skills and team spirit are required in addition to the ability to proficiently deliver verbal and written communications. This team works extensively with other IT members in all MSWM locations. This job demands strong work ethic and requires extensive hands-on, active participation.

Position Overview

WM Batch Operations team supports Run the Bank and Change the Bank activities for the batch components of several applications. The candidate will be a senior member of the Batch Operations global team responsible to provide End to End Operational Support for WM batches as whole. Candidate will work on aspects like Production monitoring, troubleshooting, outage management, failover, systems recovery, documentations etc.

This role also requires strong interpersonal and teamwork skills with strong work ethics. They will work closely with Application teams, Application Support groups, Mainframe teams, DBA's, Batch Systems, Infrastructural support groups, Storage Team and other distributed application teams supporting WM application.

Responsibilities include -

• Play a lead role in driving the day to day batch operate functions.
• Ensure adherence standard ITIL processes around Incident, Problem and change management processes.
• Escalating appropriately based on documented processes.
• Own and address batch progression consistently and own and drive issues relative to challenges around meeting SLAs.
• Producing a monthly metric report that summarizes the incident management, turnover, outage, and completed projects.
• Holding weekly 1:1s with the members of the Production Support team
• Managing outages
• Assigning projects to the ops team members and tracking their activities
• Ensures that the efforts of the ops team are coordinating and help facilitate knowledge sharing across the team
• Analyze areas of remediation to minimize incidents (e.g. Problem Management)
• Preforming Change reviews, executing change tasks, and coordinating change activity as needed.
• Assisting support teams in updating job documentation and job schedules as needed to support efficient batch processing.
• Drive batch related projects including Upgrades, EOL effort, BCM events, Major Releases and other planned events.

Skill Required:

• Ability to manage a team
• Prior production management experience
• Prior Linux / Windows systems admin experience
• Understanding of the Software Development Lifecycle
• Prior development experience a plus
• Strong project management & estimating skills
• Working knowledge on Mainframe technologies / Data Warehouse or Hadoop technologies

RoleSystem Analyst

Industry TypeBanking / Financial Services / Broking

Functional AreaIT Software - Application Programming, Maintenance

Employment TypeFull Time, Permanent

Role CategoryProgramming & Design

Education

UG :Any Graduate in Any Specialization

PG :Any Postgraduate in Any Specialization, Post Graduation Not Required

Doctorate :Doctorate Not Required, Any Doctorate in Any Specialization

Key Skills

Team Management      Change Management    Investment Banking     Financial Services     Project Management      Production Management    Problem Management   Incident Management      Production Support     Operational Support