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• No of position :- ( 2 )

• Post :- 3rd Nov 2020

Hi,

Hope you are doing well. Please find the JD. Kindly share suitable consultants for the same. Looking forward to work with you.

Sr. NET Developer

Long term contract

$55/hr on c2c

Cincinnati, OH

Must have Skills:

·         8 to 10 years of experience

·         Rollout operational changes and functional enhancements as per schedule

·         Manage and develop team capability for resolving complex incidents, prepare status reports for Customers and internal stakeholders WITH the objective of resolving incidents and addressing adhoc requests to support high complex issues WITHIN THE LIMITS OF predefined corporate guidelines

·         Stakeholder Management

·         Communication with Business users related to resolving queries obtain clarifications and providing updates

·         Setup Business bridge calls to update status of Critical incidents, Outages Follow up with internal and external stakeholders

·         Customer and Vendor liaison to progress tickets to resolution Service Management

·         Responsible for the project tasks assigned Initiate escalation

·         Procedure for incidents based on the agreed upon timelines and tracks it to closure

·         Manage queue effectively and allocate tasks to the team based on an allocation plan

Thanks and Regards

Prakash Subramanian 

Sr. Technical Recruiter

Mail: prakash@themesoft.com

www.themesoft.com