• Us Citizen

• Security Clearance

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- Any UG

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 10th Nov 2020

Good technical skills in core Java JDBC SQLOracle

Good understanding of ITIL process 

Good understanding of Incident management Problem Management and Change management process 

Ability to coordinate with multiple stakeholders 

Ability to understand overall technical landscape coordinate with multiple teams in troubleshooting and resolving production issues 

Good communication skills is a must 

Experience working on Service NowTicketing tool 

Creating submitting and follow up of various support request such as Change Requests Firewall requests and server build requests 

Creating and implementing lowmid complexity level processes 

Troubleshooting lowmid complexity level issues on internal and external applications 

Provide client support and issue resolution via ticketing system email or webconferencing tools 

Conduct testing and troubleshooting of clients system or customizations as needed  Administrating lowmid complexity level applications 

SFTP acco.

Thanks and Regards,

Aishwarya

Livemindz.