• Us Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 18th Nov 2020

Key Qualifications

· 2+ years’ work experience in Workforce Management, consumer products, Conversational Agents.

· Knowledgeable experience in Work Force Management Technologies such as Genesys, Verint etc.

· 2+ years’ work experience in Managing Infrastructure and Telephony projects.

· Knowledgeable experience in Infrastructure and Telephony Architecture, On-Prem and Virtual Machine servers, SIP Network, AudioCodes phones.

· Advanced knowledge of the software development lifecycle (SDLC), project and product management (PMP, SCRUM/Agile, Waterfall) methodologies, user acceptance testing (UAT), and business analysis

· Proven experience in Microsoft Teams and Azure DevOps (VSTS)

· Proven experience in articulating, negotiating, and refining requirements, design solutions with partners using data and design standard methodology,

· Seeking a self-motivated and curious individual with demonstrated creative and critical thinking capabilities and an innate drive to optimize.

· Have a high tolerance for ambiguity and ability to connect and synthesize.

· Influence decisions with excellent verbal and written communications skills.

· Strong abilities in sketching, mocking up, and evaluating interaction design.

Sowndharya

Livemindz