- 8+ years of experience in SFDC config/customization
- Tech Lead with extensive experience in leading/driving a Salesforce COE
- Lead business engagements by working with business to understand the demand and provide recommendations on solutions/roadmaps
- Hands on experience in Sales and Service Cloud with experience in CTI, Integrations using various authentication models
- Hands on experience in maintaining and managing code across multiple environments
- Hands on experience in building environments and migrating code using ANT, Change Sets, AUTORABIT etc
- Extensive experience in DevSecOPs to enable new business units to adopt DevSecOps and guide on tools and techniques to adopt CI/CD
- Hands on experience with various salesforce platforms like Service Cloud (Required), Marketing Cloud(Optional), Sales Cloud (Optional)
- Hands on experience or knowledge of the various channels available in Service Cloud (ie. CTI, SMS, Email etc) and how to implement those.
- Hands on experience on all the config options available by Salesforce (specifically workflow, process builder and lightning flow, Email Templates, Quick Texts, Quick Actions, Assignment Rules etc.)
- Hands on experience with custom application development utilizing Visualforce, Lightning Components/Framework, Lightning Events(Lightning Component and Events are must)
- Hands on experience with designing and implementing custom applications on the Salesforce platform using Apex programming (Trigger and Handlers)
- Hands on experience with object modeling in Salesforce and understanding of fundamental database concepts (including SOQL)
- Hands on experience in application development using technologies like HTML, CSS, and JavaScript
- Hands on experience with integrating with the Salesforce platform (inbound/outbound) using the REST/SOAP APIs (Sync and Async)
- Hands on experience working with Continuation Pattern for making call outs.
- Hands on experience debugging both Apx and Lightning Component code incase of issues
- Hands on experience in resolving code conflicts and merge issues
- Ability to explore Appexchange products or other product vendors from the market to meet new / existing business needs
- Hands on experience in doing product evaluation, product fitment analysis and scoring
- Ability to identify tech debt and plan for code remediation
- Ability to manage shared platform hosting multiple applications and identify platform issues, plan for new app onboarding, app-deboarding etc
- Ability to identify and create reusable components and value-adds to enhance the COE footprint
- Hands on experience in managing teams and working on clarifying scope, prioritizing the work for team and managing deliverables of the team
- Minimum Certifications – Admin, Advanced Admin, PD1, Architect level certifications preferred
- Experience in Agile a must, SAFe a plus M Connecticut Hartford 100
Sourabh Chaudhary
IDC TECHNOLOGIES, INC
Phone: +1 408-413-0433/+1-904-491-2502
| Fax: +1 408-608-6088
Email: Sourabh.c@idctechnologies.com
URL: www.idctechnologies.com