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• Post :- 27th Nov 2020

Title: Desktop Support candidate
Location: Paducah, KY
Durations: Longterm
Job Description:
Skills required:
·Have 6+ years’ experience in IT including 4 years’ experience in IT infrastructure.
·Good exposure on Windows environment – 2007, 2008, 2010
·Good experience on any Macintosh 10.5.x, 10.6x,10.7.x
·Desktop/Laptop OS build
·Imaging using Ghost software
·Printer/MFD support
·Strong customer relationship handling skills
·Strong People management experience.
·Skills in examining and re-engineering operations and (ITIL) procedures and processes and ability to analyze, optimize and implement these processes as well as new strategies
·Experience in creating new processes & process documentation
·Group facilitation, mediation and conflict resolution skills.
·Be articulate, good communication (both oral and written).  Ability to relate at all levels and to explain process concepts using a variety of verbal, written and graphical methods.
·Possess a good understanding of IT concepts and solutions
·Ability to Delegate, Analyze, Organize and Priorities problems effectively
·Good reporting & presentation skills
·Ability to work under pressure.
·Flexibility, problem solving and teamwork.
·Project planning and control skills.
·Good communication skills
·Ability to work well within a team or on a more independent basis.
·Able to balance and progress parallel activities.
·Experience in SLA base environment

please share me the resumes at ganesh@cblsolutions.com
you can reach me at 609-912-2247