3 years of relevant QA Functional testing experience.
High school diploma or equivalent; college degree is preferred
Electric utility industry experience - Big plus
Oracle Customer Care & Billing experience - Must
Experience with automated testing tools is a plus
Must be flexible and willing to work late hours and weekends if required
This position requires the ability to work as a member of a Test Team at the direction of the QA Manager and Workstream leads. The individual must possess the experience to develop test plans/test cases/test scripts and to execute and record results using test tools. The primary focus will be on Oracle Customer Care and Billing and therefore experience working with CC&B is a huge plus.
Essential Duties and Responsibilities include the following:
Review business, functional and design specifications to ensure full understanding of individual deliverables.
Identify testing requirements from specifications, map test case requirements and design test coverage.
Develop, document and maintain functional test cases and other test artifacts like detailed test scripts, test data, and test results.
Execute and evaluate manual or automated test cases and report test results.
Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
Ensure that validated deliverables meet functional and design specifications and requirements.
Isolate, replicate, and report bugs in JIRA and validate defect fixes.
Ability to understand and create test plans/cases from specifications or verbal communications.
Able to work with a wide variety of personalities in a diverse work environment
Self-motivated and flexible to work in a fast-paced, lean environment, with “hands on” team player approach
Good written and oral communication skills, presentation and other customer-facing skills
Possesses strong analytical and problem solving skills
Ability to render good judgment and sound decisions or seek advice from peers or superiors
Able to manage workload in a timely manner in order to meet deadlines
Able to accept constructive coaching and counseling
Possesses a demonstrated proficiency with testing tools HP ALM, qTest Manger, JIRA and all Microsoft Office applications.