ESSENTIAL REQUIREMENTS:
Technical Specialist 3 must have solid salesforce.com skills, experience setting up Salesforce Communities and ideally, understand the general concepts of Customer Relationship Management (CRM).
- Bachelor's Degree in Computer Science or information systems or related field
- 9-10 years of experience in Information systems operations environment in Analysis, Design & Development
- Minimum of 3 years of Professional Experience in development & administration of applications in Salesforce platform-based technologies (Sales Cloud, Service Cloud, Community Cloud)
- Minimum of 3 years of Experience in Apex, SOQL development, Java Script and specifically Lightning Component Framework
- 2+ years of Experience in building and Managing Communities
- Minimum of 3 years of experience in SFDC Design, Analysis, Configuration, Customization and Coding
- Minimum of 3 years of experience with SFDC data model and the data migration / integration capabilities of SFDC
- Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
- Minimum of 3 years of experience with Salesforce data tools such as Data Loader, SFDC Outlook connector, Jitterbit etc.
- Handle web services API integrations with other internal and 3rd Party systems (REST & SOAP)
- 3+ years of experience with SCRUM/Agile Development practices.
- Required ability to propose, document, and implement software project lifecycle solutions (software and documentation).
- Salesforce.com Developer certification or Administrator certification, preferred.
DESIRED Skill Sets:
- Demonstrate effective leadership, analytical and problem-solving skills
- Required excellent written and oral communication skills with technical and business teams.
- Ability to work independently, as well as part of a team
- Stay abreast of current technologies in area of IT assigned
- Establish facts and draw valid conclusions
- Recognize patterns and opportunities for improvement throughout the entire organization
- Ability to discern critical from minor problems and innovate new solutions