Business Analyst /Data Analyst
Job Description:
The energy at our company is contagious. We’re driven by our immense passion, as we constantly seek out challenges and identify new opportunities. We work hard to connect with our customers and earn their loyalty for life. Bring your talent to our company – our opportunities for growth span the globe. We will give you the training and opportunities to unleash your ambition.
Responsibilities
- Accountable for the execution and maintenance of the onboarding, configuration and access management business processes for the use of connected vehicle data across and by external parties.
- Partners with the business and Information Technology to meet the internal and external connected vehicle data needs across the enterprise.
- Identifies requirements by interviewing customers, analyzing operations, determining project scope, documenting results and preparing customer materials.
- Drives problem solutions by describing requirements, studying system capabilities; analyzing alternative solutions; preparing specifications and working with technical teams.
- Subject matter knowledge in consulting and advising business partners on ad hoc or undefined matters related to connected vehicle data.
- Accountable for validating API/data access results by defining and completing tests.
- Prepares customers to use APIs and access vehicle data by conducting training. Provides reference for customers by writing documentation; providing support and help.
- Maintains quality service by establishing and enforcing organization standards.
- Collect, process and performs analyses of vehicle data.
- Identify, adopt and maintain appropriate tools and processes to analyze trends to drive the use of connected vehicle data for internal and external product/service needs.
Specific Responsibilities
- Track, analyze and report KPI’s and trends of onboarding, defects and incidents to improve reliability and performance of the connected vehicle data platforms and services.
- Support the research, structuring and analyzing of vehicle data to support the building of business cases and new business models to drive greater value and utilization of connected vehicle data.
- Ensure proper stewardship of connected vehicle data through the execution of defined Data Governance process and policies. Diagnose and address data integrity issues.
Qualifications
- Proven business acumen and ability to work collaboratively and influence business stakeholders.
- Ability to proactively engage with diverse stakeholders to build consensus around recommendations and actions.
- Ability to prioritize and manage multiple tasks and projects at once without sacrificing quality.
- Strong verbal and written communication, facilitation, and interpersonal skills.
- Ability to interpret structured problem statements and operationalize potential solutions from project team and client specifications.
- Excellent technical skills in MS Office (Word, Excel, PowerPoint, Visio). Capable of creating compelling presentations and complex spreadsheets. Quick learner of business software.
Data analysis
- Proficient with Hadoop/Hive/Hue, SQL, Oracle SQL Developer or other SQL query tools, Postmanor other API Testing tools, REST APIs, Big Data concepts.