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• Post :- 2nd Jan 2021

Salesforce Business Analyst I: TMOBJP00012104

Duration: 1 year

Seattle, WA

Need someone from West Coast 

Remote candidates considered.

ROLE SUMMARY
This requirement is for a Salesforce Business Analyst with experience working as a Salesforce Sales/Service Cloud Consultant/Advisor.

SKILLS AND EXPERIENCE NEEDED

1. As a Sales/Service Cloud SFDC BSA/Consultant, the person should have driven or played an integral role in a minimum of 4-5 different Sales/Service Cloud Salesforce.com implementations, of not less than 6 months each.
2. Projects experience with specific reference to CRM Roadmap planning and Sales/Service Cloud / Community Cloud / Marketing Cloud / Force.com Implementation.
3. Knowledge of Sales/Service Cloud – should have experience working with SFDC objects, configuration and administration essentials.
4. The person in this role will majorly focus on doing Solution Design and Requirements Analysis, but will be good if the person knows Salesforce configuration/coding for proofs-of-concept, directly interacting with the client stakeholders.
6. Documentation skills – The person in this role Must be able to write-up a full-fledged BRD; Process-flow documents; Write user-stories, and any other documentation as needed for the Salesforce Implementation.
7. Ability to capture requirements from business users – requirements may pertain to implementation of SFDC Service/Sales Cloud/Marketing Cloud/Community Cloud/Chatter, or may pertain to development of pure-play Custom-applications on the Force.com platform.