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Cisco video Engineer

Position : Cisco video Engineer

Location : Research Triangle Park, NC

Type : Contract (TP)

Job Description :

Video Conferencing:

Cisco Video Conf & Telepresence products suites
- Cisco Telepresence System
- VCS-C, VCS-E, TMS, MSE, Conductor, MCUs, CTMS, CTPS, Cisco Expressway, ISDN gateways
- Cisco Codec-Series, DX, EX, MX, SX, CTS 500, 1100, 1310, 3010, 3210, IX 5000, 5200
Cisco Unified Communications
- Communications Manager
SIP:
- Sound understanding of SIP Trunks
- Cisco CUBE
Teleconferencing:

Polycom Video & Real Presence
- Polycom Connect & TRIO
- Polycom RMX (Real Presence Collaboration Server), PRRM, DMA, RP Mobile, RP Desktop.
- Sound Integration knowledge between Polycom Connect and O365.
- Group Media Centers, RPIS, RPISF, CX5500, Group Series

Broadcasting:

Sound knowledge on manage, secure, distribute and measure the success of live and on demand video on QUMU Platform.
Sound hands on experience in configuring and managing VNE (Video Net Edge) Distribution engine devices.
Sound hands on experience on managing QUMU Platform encoders.
Need excellent troubleshooting skills on live Video and Streaming contents over the network.
Should have sound understanding of Broadcasting Infrastructure integration with CDN’s.
Should have sound understanding of Vevox and its integration with QUMU Platform.
Should have sound understanding of Tube’s (Like You Tube)
Manage conferencing related devices including QuMu, Akamai, Vevox, Bi-Amps, various microphones, DME’s, DMA’s, Streaming, Recording, Scheduling, Monitoring tools etc.
Manage Digital Signage and device and content management for the same.
At times, would be required to support of client meetings and events including functionality and use of audio visual and presentation technologies via Skype Broadcast
Overseeing the schedule of activities to ensure planning and support is provided as requested.

EXPERIENCE/PROFILE:

7-8+ years of experience in Broadcast & Video Technologies, especially in QUMU Platform, Cisco & Polycom Video technologies.
7+ years of experience in troubleshooting Live Video & Streaming issues.
Excellent hands-on experience on Cisco Collaboration products portfolio
Experience with Cisco/Tandberg, Polycom, Lifesize and other video conferencing systems
Experience of Cisco VCS-C, VCS-E, MSE, TMS, ISDN gateways, MCU, Conductor, and Expressways for video conferencing is must.
Working experience for Enterprise & Mid segment customer on Video platform
Working with the service provider will be an advantage
CCNP – Voice/Collaboration

ADDITIONAL SKILLS:

Good Communication Skills.
Provide a single point of contact for the reporting and tracking of Video & Broadcasting network Problems
Maintain current status on all open video conferencing issues.
Interact with the Service Desk staff in a professional, efficient, and service-oriented manner.
Have a clear understanding of Cisco & Polycom Video network deployment models
Have worked on Cisco Unified communication products like Cisco Call Manager, Voice Gateways & Gatekeepers.
Have clear understanding on VOIP protocols like SIP, SCCP, H.323 and MGCP
Should have sound hands on experience in troubleshooting Video protocols like HTTP, RTMP, UDP & TCP.
Have clear understanding on Telecom infrastructure protocols like ISDN, T1/E1/PRIs, CAS
Maintain and update voice/video network diagrams and vendor information for voice/video network devices
Have very good troubleshooting/deployment and analytical skills.
Can go for upgrade of devices on requirement & provide plan to customer.
Can do Value add on customer network.
Look for escalations and resolve it in given time frame.
Ability to perform problem analysis and develop resolutions at both strategic and tactical levels
ITIL Process follow and implementation for collaboration technologies
Knowledge in Cisco Collaboration technologies and its products suites.