Position: Pega PRPC Architect ( Certified candidate ) Financial domain experience .
Location: St. Paul, Minnesota.
Duration: 12+ Months
Rate : $75/hr
Candidate should be available to join in next week.
Pega Lead Business Analyst JD
- Overall 14+ years of experience and 7 to 8 years of experience in Pega (PRPC)
- Good understanding of Business Domain, Processes, Process Improvement Lifecycle, Process digitization , Process Optimization with Lean application
- Ability to conduct requirement gathering sessions, interviews with business counterparts aligned to Pega methodology using DCO, Show and Tell.
- Ability to showcase and coach business on exploiting Pega platform features for definition, realization and monitoring of Business KPIs.
- Working experience with Agile, Safe Agile methodologies to create Epic, Features, User Stories and backlog and manage them in the system effectively with the implementation team.
- Ability to review and guide Quality Assurance of the implementation from the domain and business perspective as well as ability to create / review business test data compatible to the To-be system.
- Ability to understand , configure business rules, calculations and create complex test-cases to ensure their accurate implementation.
- Ability to create quick Pega workflow implementation in order to articulate the To-be process to complete team.
- Ability to keep up-to-date with Pega latest version, features, themes and philosophy and use it effectively on the business-floor.
- Effective business and team communication and ability to translate business requirements to technology requirements or vise-versa effectively without compromising business objectives.
- Ability to measure Business KPIs like productivity, effectiveness, efficiency, intuitiveness with innovative approach and experimenting spirit.
Specific Domain & Technology Knowledge:
Pega Customer Service Representative Framework experience with a thorough understanding of
- Interactive dialogs with customer
- Pega CALL for voice channel and call transfer, escalation and automations
- Pega Co-Browse
- Pega Marketing / Sales / CDH framework with ability to understand and define strategy for Cross-Sell, Upsell , Next Best Action, Retention etc.
- Domain Knowledge: Finance