Role: Salesforce Admin
Location: Shoreview, MN
Duration: Contract Position
Job Description:
4 years of Experience with the below skills:
Generic Requirement: (MANDATORY)
- Serve as primary system administrator for the Salesforce.com environment with XXX+ users
- Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks
- Complete regular internal system audits and prepare for upgrades
- Manage Salesforce.com data feeds and other integrations
- Coordinate the evaluation, scope, and completion of new development requests.
- Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
- Assist in training of new users, and grow the Salesforce.com skill set across the organization
- Effectively act as the liaison between our users, vendors and the application development teams
- Work independently with members of the user community to define and document development requirements
Skills: (MANDATORY)
- Minimum three years of experience as a Salesforce.com administrator
- Salesforce.com Admin (ADM201 and ADM211) certified
- Sales Cloud, Service Cloud and Developer certifications preferred
- Proven ability to design and implement new processes and facilitate user adoption.
- Strong understanding of the platform, with the ability to build custom apps and objects, formula fields, workflows, custom views, and other content of intermediate complexity
- Strong understanding of Salesforce.com best practices and functionality
- Strong data management abilities
- A documented history of successfully driving projects to completion
- A demonstrated ability to understand and articulate complex requirements
- Experience with nonprofit processes preferred
- Previous experience working in a SCRUM or agile environment preferred