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• Post :- 9th Jan 2021

Role: Pega Lead Business Analyst (Certified candidate) Financial domain experience

Location: St.Paul, Minnesota

Position: Contract

Candidate should be available to join in next week.

Pega Lead Business Architect JD

„X            Overall 14+ years of experience and 7 to 8 years of experience in Pega (PRPC)

„X            Good understanding of Business Domain, Processes, Process Improvement Lifecycle, Process digitization ,Process Optimization with Lean application

„X            Ability to conduct requirement gathering sessions, interviews with business counterparts aligned to Pega methodology using DCO, Show and Tell.

„X            Ability to showcase and coach business on exploiting Pega platform features for definition, realization and monitoring of Business KPIs.

„X            Working experience with Agile, Safe Agile methodologies to create Epic, Features, User Stories and backlog and manage them in the system effectively with the implementation team.

„X            Ability to review and guide Quality Assurance of the implementation from the domain and business perspective as well as ability to create / review business test data compatible to the To-be system.

„X            Ability to understand ,configure business rules, calculations and create complex test-cases to ensure their accurate implementation.

„X            Ability to create quick Pega workflow implementation in order to articulate the To-be process to complete team.

„X            Ability to keep up-to-date with Pega latest version, features, themes and philosophy and use it effectively on the business-floor.

„X            Effective business and team communication and ability to translate business requirements to technology requirements or vise-versa effectively without compromising business objectives.

„X            Ability to measure Business KPIs like productivity, effectiveness, efficiency, intuitiveness with innovative approach and experimenting spirit.

Specific Domain & Technology Knowledge:

Pega Customer Service Representative Framework experience with a thorough understanding of

„X            Interactive dialogs with customer

„X            Pega CALL for voice channel and call transfer, escalation and automations

„X            Pega Co-Browse

„X            Pega Marketing / Sales / CDH framework with ability to understand and define strategy for Cross-Sell, Upsell ,Next Best Action, Retention etc.

„X            Domain Knowledge: Finance

Vaishnavi Mandadi

Vaishnavi.m@axiustek.com

518-333-0078