Tagcor

J2EE JDK 1.8 JSP/Servlets XML CSS ext-JS jQuery CPU JVMs RESTful

Bachelor’s degree or four or more years of work experience.

•3+ years’ experience in web application production support and release management

•Experience with Programming skills in J2EE, JDK 1.8, JSP/Servlets, XML, CSS, ext-JS jQuery.

•Experience with front-end frameworks such as Angular, React, and Bootstrap.

•Experience in debugging RESTful API development.

•Experience in troubleshooting of production issues during outages and critical tickets.

•Experience in analysis of server health for JVMs on CPU usage, memory usage, Threads, Container pool.

•Experience in generation and understanding of alerts for all operational data like Memory/CPU/Garbage/Exceptions/Errors/Threshold increases.

•Abiliy to analyze tickets created by Call Center Representatives and identify root cause analysis.

•Quickly route tickets to appropriate teams and manage queue to a healthy state.

•Perform Health Checks after code deployments, releases, Device Launch, Pricing Launches, DR, Failover.

•Experience in validation on production code deployment and running test XMLs.

•Production Support for on-call responsibilities, PRICING LAUNCHES, DEVICE LAUNCHES during US times.

•Ability to lead the Outage and severity calls and engage teams to bring issue to resolution.

•Generation of XMLs for services using production data during strategic projects (order re-wire), releases, pricing launches,iconic.

•Short turn-around times for completion of assignments on Maintenance Release.

•Excellent verbal and written communication skills.

•Must be a continuous learner; with a desire to stay current on security trends, tools, technologies and best practices.