• Us Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 4th Feb 2021

            Candidate should have experience in test design and execution for Contact center application and validation of  IVR applications

•             Candidate should be strong with testing APIs and data integrations. Customer will be using mostly cloud technologies

•             Cloud tech, experience/awareness of the tools and technology will be added advantage

•             Experience in supporting Support area for application is an added advantage

•             Understanding of Software Testing methodologies.

•             Strong understanding of Agile principles.

Roles & Responsibilities:

•             Work with Test lead and support the Design and execution for contact center related testing activities

•             Validate IVR applications

•             Validate Analytic reports

•             Creates test scripts according to the business requirements of the project or change.

•             Responsible for planning, creating and Executing testcases.

•             Executes test scripts to ensure compliance with business or functional requirements and specified quality characteristics and documents the results by recording issues in the bug tracking system.

•             Follows standardized testing methodology/processes through the entire testing lifecycle of the project.

•             Works within the defined defect reporting, logging and mitigation processes.

•             Understands and works within the parameters of the overall project test plan.

•             Share test results and progress with QA lead

•             Adheres to QA Governance practices and advocates this throughout project/change.

•             Develops or participates in the development of project change artifacts for functional area of responsibility.

•             Ensures that project change processes are followed by functional team members.

•             Performs impact analysis to ensure feasibility of changes, including estimation and identification of risks, issues, and downstream impacts.