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Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 8th Feb 2021
Job Description:
Salesforce CRM Business Analyst is responsible for providing technical solutions and support of Shinola and Filson Salesforce environment. As a member of our team, you would be responsible for the development and implementation of any modifications, extensions, or upgrades. As well as, supporting and troubleshooting any technical issues. You would be required to participate in every aspect of the implementation/upgrade process, including design, development, QA, data conversion/migration, installation, integration, and documentation.
A successful candidate will need to interact with other internal and external technical resources, as well as functional Business Analysts and Project Managers.
Responsibilities:
Skills and Qualifications:
· 5+ years of work experience in IT
· 2 to 5 years of experience with Salesforce Sales Cloud, and Service Cloud
· Hands on Salesforce System Administration experience
· General knowledge of Web applications and Internet architecture.
· Demonstrate the ability to work systematically and logically to analyze situations, resolve problems, identify root causes, and anticipate implications
· Team player with customer focus
· Clear and effective communications skills
· Prior Salesforce experience in a Retail environment a plus