• Us Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 11th Feb 2021

SKILL Core JavaTemp remote work option is available until the current situation will be normalized skill Core Java JD for JAVA Roles and Responsibilities

1 Resolve incidents and service requests

2 Analyze incidents issues and identify root cause

3 Implement fixes based on root cause analysis

4 Document resolutions for known errors and update knowledge base

5 Review Implementation of solutions for bug fixes  enhancements and ensure adherence to technical and quality standards and guidelines

6 Perform technical impact assessment due to changes minor enhancements

7 Responsible for taking the transition for the assigned set of applications proactively highlighting issues and roadblocks in a timely manner to the Service Delivery Lead

8 Responsible for complete and timely transition of the new applications for the owned domain areas including development of complete transition documents and deliverables as agreed as part of the transition plan

9 Responsible for documenting the relevant SOPs and identifying areas of improvements

10 Responsible for ensuring seamless playback session of the techno functional understanding of the system by the team during transition and execution generating sufficient confidence in stakeholders on teams ability to quickly grasp and get productive quickly 11 Responsible for adherence to committed SLAs and KPIs while ensuring quality of deliverables and compliance

12 Proactively propose continuous service improvement ideas to improve and or enhance the performance of the applications

13 Execute continuous service improvement and automation initiatives as directed by the Service Delivery Lead

14 Reporting to Cognizant Service Delivery Lead on the overall service delivery performance of the assigned set of applications Skills

Required years of experience with 4 years of relevant experience 1 4 Domain and technical skills relevant to domain areas 2 Technical expertise to solve complex technical issues and provide practical technical solutions to fix issues and address root cause 3 Strong written and oral communication skills and strong interpersonal skills 4 Experienced in working in global delivery model with teams from multiple locations and multiple vendors 5 Experience in working on ITIL Process eg IM PM CM RM 6 Knowledge of Life Sciences domain knowledge Information Security GxP and SOX Regulatory requirements Technical Skills 1 3 years of Java hands on experience 2 Java certification 3 2 years experience in AMS role is must 4 Willing to get cross trained across modules