• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 16th Feb 2021

JD:
•             Having 8 to 10 years of experience in Oracle Cloud CPQ
•             Provide L2 & L3 support
•             Support Application configuration & setup 
•             Experienced in environment support, Technical trouble shooting, ticket management, incident management, problem management with respect to Oracle Cloud CPQ. 
•             Efficient in SLA Management, Service Delivery Management, continuous improvement and automation initiatives 
•             Should have experience in SR management and interactions with OEM 
•             Sound knowledge of upgrading CPQ applications, applying patches 
•             Working knowledge integrations involving Oracle ERP & other applications. 
•             Knowledge of middleware / SoA / OIC will be plus 
•             Deploy new/revised price lists 
•             Deploy new/revised quote templates 
•             Deploy new UI templates 
•             L4 support (triage with Oracle for SRs and patches related to bug fixes) 
•             Key User/Super User training  
•             Support Unit/ System/ Integration testing Provide Support during UAT & OAT
•             Strong communication and Client Facing interpersonal skill 
•             Should be capable of independently leading support engagements 
•             Should be flexible to handle pressure based on Project Requirement