Us Citizen
Green Card
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 19th Feb 2021
Description: ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Support in-place solutions in the technology space:
o Provide technical support for hosted applications and environments covering the full SDLC.
o Provide technical support for Microsoft Windows Web, Domain and Citrix Servers
o Document the in-place solutions for operational and planning purposes.
o Ensure the availability, security, scalability, and performance of the platform and services we offer.
• Monitor and maintain solutions in the technology space:
o Support, install, enhance, and customize the hosted environment.
o Provide monitoring and management solutions
o Design, initiate, and maintain a software currency plan, including patch management processes, concerning the in-place solutions
o Design, initiate, and manage a utilization and capacity plan for the hosted environment
o Provide system performance reports to management on a regular basis
o Provide operational reports regarding system status and performance, problems and resolutions, service level performance, and other such status and performance measures as appropriate.
• Deliver Information Technology expertise to vertex Projects:
o Participate on Vertex project teams as required
o Represent technology-area knowledge as it relates to matters at hand;
o Identify relevant technologies and solutions based upon subject-matter expertise and experience • Lead or participate in other projects or duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
• Strong systems administrator experience with Windows 2012/2016 Server in a virtual environment.
• Experience with Application Servers such as Tomcat, JBoss, Weblogic or equivilant.
• Experience with monitoring and logging tools like App Dynamics, LogDNA, New Relic, Nagios, Zabbix, ELK, etc.
• Experience writing shell scripts in Powershell.
• Ability to design, deploy, and manage systems and services on cloud platforms like AWS, Azure, and GCP.
• Exposure to Microsoft SQL Server 2012/2016.
• Understanding of security best practices when managing environments, applications, and CI/CD processes.
• Document and test disaster recovery and business continuity of the production environment.
• Document and test backup and recovery of data, configurations, systems and applications in the environment • Participate in an on-call rotation in support of the production environment.
• Performing occasional off-hours or weekend work as needed.
• Strong process, problem solving and project management skills • Excellent communication, interpersonal and customer service skills • Ability to multitask and manage time objectively.
• Ability to maintain confidentiality with sensitive customer and internal information and the ability and desire to learn new skills quickly essential.