Must have active Salesforce Admin certification. Nice to have Service Cloud Consultant / Sales Cloud Consultant Certification.
Must have excellent written and verbal skills and familiar with Sales and Service Cloud product offerings.
Must have Agile framework experience
Experienced to work with business to drive functional requirements. Work as a liaison with tech teams to clarify scope and help in understanding the requirements
Must be comfortable with JAD sessions, mockup creation, should be able to support sprint planning and driving the scrum team
Must be comfortable doing mock-ups/POC using sandboxes to drive functional sessions.