Experience working as a Systems Administrator focused within the OnBase CMS.
Experience converting from paper to electronic enterprise CMS.
Experience setting up OCR, barcodes, equipment, metadata, document types, user workflows, security, faxing solutions (e.g. RightFax) in OnBase and conducting user training.
Experience setting up reporting services and OnBase dashboards using OnBase Report Manager
Serve as a key liaison with third parties and internal stakeholders (e.g. HR, HIM) to assist in soliciting requirements and operationalizing the CMS solution.
Expertise converting from paper to electronic enterprise CMS.
Experience setting up OCR, barcodes, equipment, metadata, document types, user workflows, security, faxing solutions (e.g. RightFax) in OnBase and conducting user training.
Experience setting up reporting services and OnBase dashboards using OnBase Report Manager.
Assist in the development of project plans and scenarios related to the testing and implementation of system upgrades or patches.
Collaborate with functional and technical to coordinate application of upgrade or fix. Maintain system tables and configure approved changes. Document process and results.
Integration Production Support.
Provide system support including, but not limited to, researching and resolving problems, unexpected results or process flaws; recommend and implement solutions or alternate methods to meet requirements. - - Escalate to third-party vendors and/or support resources where appropriate projects.
Provide key technical leadership and support for enhancements and implementation projects.
Use project management skills in managing projects.
May provide overall project management for a given initiative.
Process Improvement.
Recommend process/customer service improvements, innovative solutions, policy changes.
System Security.
Assist in the design, development testing, implementation and ongoing support of roles and security framework