Scope
As a Quality Management (QM) Lead, will be responsible for the successful design, build, deployment, and support of S/4 HANA business processes and technical solution within the SAP Quality Management (QM) Space. Will provide subject matter expertise on a broad range of S/4 HANA solutions. Will also be an advocate for adherence to standard S/4 HANA capabilities and drive alignment across business units and geographies.
Communicate with client stakeholders to understand emerging business needs and develop solutions to address them. Will determine implementation strategies while maintaining insight to applicable industry best practices, trends, and technology capabilities.
Will drive the core tenets of the following functionality in Quality Management (QM)
- QM Master Data
- QM in Sales
- QM in Procurement
- Internal Quality Management
- Cross functional integration with Manufacturing in a chemical /process industry.
- Cross functional integration with other process teams
Key Qualifications & Responsibilities
Day to Day job Duties:
Provide S/4 HANA solution and general SME input in the Quality Management (QM) functions with deep knowledge on configuration, transactions, and development.
- Participate in the deliverable materials reviews as needed
- Provide technical information about the existing systems
- Provide technical information about the existing solution environment
- Provide data migration and validation support
- Participate in solution testing and validation
- Assist with development of technical specifications
- Participate in infrastructure design and implementation support
- Provide timely functional and technical solution status updates to program management leadership
- Drive necessary design decisions for the client
- Help as required with knowledge transfer during the Transition Phase
- Communicate appropriately with client to determine nature and severity level of service events
- Appropriately analyze client service events to obtain resolution or work-around
- Effectively communicate service event resolutions to client
- Provide technical support related to the maintenance and administration of the solution landscape
- Provide development support for minor enhancements and customizations
Basic Qualifications: (what are the skills required to this job with minimum years of experience on each)
- Strong communication skills
- Customer focus orientation and abilities with a strong focus on quality
- Experience in onshore / offshore delivery models
- Full professional English language skills
- Fast learner and goal-oriented working style
- Excellent team player
- High quality demands towards work accomplished
- Creative, open minded, and able to communicate and convince others based on technical facts
- Analytical skills to solve complex problems; a structured, reliable, and independent way of working under pressure; confident and friendly interaction with customers and very good communication skills in general.
Other
Travel:
- Can be based anywhere in the continental United States.
- Travel to client locations ~75% of the time.
~25% work from home.
Band
Band C4