• Us Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 4th Mar 2021

Job Duties:

• Troubleshoots issues within the environment also including SIP & Network
• Works with clients to facilitate their understanding of best practices for a VoIP telephony solution
• Consults with Client regarding best practices and options within the proposed solution platform
• Provides consulting on solution optimization and roadmaps to solve customer problems and achieve customer solution objectives.

Qualifications:

• 5+ years' experience with the Genesys product suite in either implementation or support
• Mandatory experience with Genesys PureConnect
• Knowledge of SIP and VoIP
• Knowledge of voice communications such as SIP, ISDN, and T-1
• Knowledge of data networking, especially TCP/IP
• Ability to troubleshoot and diagnose, on-site or remotely, issues related to hardware, software, VoIP or network connectivity