Job Description:
- The responsibilities of this position include understanding and supporting the business through the design, development, and implementation of applications, application enhancements, and new capabilities.
- This position will work to support the business efforts of our Customer Engagement Center (CEC) and Mortgage Servicing teams through every stage of the development lifecycle, from analysis and design to program coding, testing, release and maintenance while adhering to current System Development Life Cycle (SDLC) processes.
- They will also work closely with various customers including their immediate project teams, business domain experts and other technical staff members.
Responsibilities:
- Solution Design – Translates business and technical requirements into solution designs that satisfy the business needs and comply with approved standards.
- Code Development – Develops and enhances application code. This includes unit testing to ensure all the functions are performing to specification.
- Testing – Leads validation efforts by performing and/or assisting others in validating that the solution performs as expected. This includes and is not limited to system integration testing, performance testing, regression testing, and user acceptance testing and defect remediation.
- Deployment and Transition Support – Successfully deploys the new or enhanced software. Ensures user acceptance is strong and functionality is suitable. Also responsible for a smooth transition of the product to the maintenance and enhancement team ensuring complete documentation and communication occurs at transition.
- Ensure compliance with applicable federal, state and local laws and regulations. Complete all required compliance training. Maintain knowledge of and adhere to internal compliance policies and procedures. Take responsibility to keep up to date with changing regulations and policies.
Experience Level: 5-10 years
Requirements:
- Bachelor’s Degree in Computer Science, Business, Engineering, Math or related field plus 7 years of test driven development experience is preferred – OR – 7 years of comparable work experience
- 5 years of experience with Java and J2EE technologies, designing/ building technical solutions, using relational databases and ability to write SQL & PL SQL queries.
- 2 years of experience with Mulesoft/APIGEE a plus
- 3 years of experience within Agile or Agile-variant Software Development Life Cycle Methodologies
- 3 years of experience with Java Web Services REST, SOAP and supporting integration and enabling access via API calls
- Experience working within cross-functional teams with ability to collaborate with customers, analysts, developers, and quality assurance staff
- Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner
- Proven ability to design and build technical solutions using applicable technologies; ability to demonstrate strong coding skills
- Experience working with the Atlassian suite of software development tools (JIRA, Confluence, Bitbucket) is strongly preferred
- Experience in interpreting customer business needs and translating them into application and operational requirements
- Ability to prioritize work by dividing time, attention and effort between project workload and support tasks
- Strong problem solving skills and analytic skills with proven strength in applying root cause analysis
- Experience building applications in a managed-service environment with engineering constraints
- Proficiency in test-driven development; building, writing and executing unit tests with assertions in Salesforce
- Experience with incident management and ability to participate in off-hours support as required
- Demonstrated understanding of relational databases and ability to write basic SQL queries
- Experience working with source control management tools
- Adaptable to change in process, procedure and priorities
- Experience working in an Agile/Scrum environment
- Strong organizational skills