Roles/Responsibilities
- Must be a skilled security professional with a minimum 5 years’ experience.
- Security certifications (CISSP/ CISM/ CISA, etc.) also required
- Experience with System administration, DB and cloud environment knowledge
- Experience with Networking knowledge in 2G, 3G, 4G and 5G mobile networks
- Experience with Windows, Solaris, Unix, Linux, IP, Telephony, Microsoft Office (emphasis on Excel and Access)
- Strong knowledge of Local Area Network (LAN) and Wide Area Network (WAN)
- Ability to analyse requirements and translate them into solution design
- Soft skills as described below
- Experience with Integration, Customer Support, Troubleshooting, and Testing is a plus (details described below)
· Soft Skills:
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- Excellent communication, collaboration, and business skills - organizational, time management skills, etc. normally required to perform complex team oriented tasks
- Advanced written and verbal communications skills, including the ability to succinctly and clearly express ideas internally and directly to customer through email, phone, face to face and other means
- Able to work independently with minimal supervision
- Ability to represent the Nokia team in Customer meetings without additional assistance
· Experience with Integration, Customer Support, Troubleshooting, and Testing:
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- Operational knowledge of network hardware and software
- Strong troubleshooting skills and an aptitude to learn new things.
- Ability to analyze technical problems around product installation, configuration, integration
- Experience with Customer Support including working in a customer facing role
- Experience with MOP Development and testing of MOPs
- Experience with Software upgrade and deployment
- Experience with System integration
- Experience with System testing and debugging
- Experience configuring firewalls and load balancers
- Experience with installing operating system software, patches and upgrades for Linux/Unix systems
- Experience with installation, modification and maintenance of system and utility software on server computer systems
- Experience with analysis, troubleshooting and resolution of system hardware, software and networking issues
- Experience with configuration, optimization, fine-tuning and monitoring of operating system software and servers
- Experience performing system backup and restoration
- Experience analysing Requirement/user story for test case creation
- Experience with user interface, functional, integration, application interface (API), and end to end testing
- Experience with System testing and debugging
- Experience using the Defect tracking tool e.g. Jira (preferred), HP Quality Center or similar.