Us Citizen
Green Card
Corp-Corp
Consulting/Contract
UG :- - Not Required
PG :- - Not Required
No of position :- ( 1 )
Post :- 22nd Mar 2021
High Level Description and Responsibilities to Include:
i. Experience in Defect management
ii. Responsible for Leading Cross-Product defect triage calls with server leads and product owners with clear view on defect status with actionable outcomes
iii. Initiate and manage escalation process for any outstanding defects with leadership team
iv. Support Triaging defects by assigning appropriate priority, determining ownership of the defect, and routing the defect to appropriate resource
v. Ability to identify and analyze aging defects, and bringing necessary members together for rapid resolution
vi. Expertise with Jira (advanced JQLs), Zephyr and Microsoft office tools to generate reports and dashboards
vii. Identify and implement process & tool improvements for defect prevention and/or to improve defect resolution times
viii. Regular review of overall defects to determine/assess impact to overall project plan and deployment schedule
ix. Maintain absolute integrity of the defect ecosystem in JIRA and ensure all changes to defect status are within the guidelines of the defect management process
x. Support with Jira workflow modifications as needed