• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 1st Apr 2021

center application and validation of IVR applications
• Candidate should be strong with testing APIs and data integrations. Customer will be using mostly cloud technologies
• Cloud tech, experience/awareness of the tools and technology will be added advantage
• Experience in supporting Support area for application is an added advantage
• Understanding of Software Testing methodologies.
• Strong understanding of Agile principles

• Work with Test lead and support the Design and execution for contact center related testing activities
• Validate IVR applications
• Validate Analytic reports
• Creates test scripts according to the business requirements of the project or change.
• Responsible for planning, creating and Executing testcases.
• Executes test scripts to ensure compliance with business or functional requirements and specified quality characteristics and documents the results by recording issues in the bug tracking system.
• Follows standardized testing methodology/processes through the entire testing lifecycle of the project.
• Works within the defined defect reporting, logging and mitigation processes.
• Understands and works within the parameters of the overall project test plan.
• Share test results and progress with QA lead
• Adheres to QA Governance practices and advocates this throughout project/change.
• Develops or participates in the development of project change artifacts for functional area of responsibility.
• Ensures that project change processes are followed by functional team members.
• Performs impact analysis to ensure feasibility of changes, including estimation and identification of risks, issues, and downstream impacts.

Sound communication and able to handle Sr. project stakeholders.

Bachelor’s degree in Information Technology, Computer Science, Systems Analysis or equivalent work experience.