Minimum of two (2) years of experience using in SQL, Tableau, R, Excel, PowerPoint, and proficiency working with large dataset are required.
Experience with Salesforce interface management, integration and programming is desired
Expert knowledge of Microsoft Office Suite (Excel, PowerPoint, and word) and other business-related systems are required.
Working Knowledge of Business Objects, SAS, or other Decision Science tools are highly preferred.
Strong interpersonal, verbal and written communication skills with the ability to effectively interact and build trusted relationships across different internal departments, external partners, and all levels of management.
Strong analytical and problem solving skills with the ability to resolve complex situations and issues effectively.
Must be results oriented with the ability to work independently as well as in a team environment.
Detail-oriented with strong organizational skills with the ability to manage or lead multiple projects effectively.
Role Description
Design, develop, and test performance dashboards as per business needs. Use Tableau in order to generate visual analysis and gauge performance and key metrics reporting.
Make adjustment to business workflows and work with teams to improve Salesforce UX.
Present findings through BI dashboards and in presentations to senior stakeholders.
Customize and develop acquisition models using predictive modeling, customer segmentation, and machine learning methods.
Analyze solution defects in current analytical solutions for root cause identification.
Translate complex data and analysis into an easily understood format so it is suitable across diverse groups with varying abilities.
Provide analytical support and engage in deep dives and strategic inquisitives on projects, engage in deep dives and strategic inquisitive projects.
Critically evaluate information gathered from multiple sources to reconcile conflicts and get to a truthful understanding.
Resolve business problems in a timely manner based on project timelines and priority.
Desirable Skills
Working Knowledge of Business Objects, SAS, or other Decision Science tools are highly preferred.