Senior UX Designer, you’ll be responsible for leading UX and UI design efforts, creating prototypes and wireframes, refining and updating our design system and component library, facilitating user research sessions, and developing product requirements, with a focus on the current redesign of our primary website, Mass.gov. For this particular role, we are looking for a research-focused designer with strong interaction design fundamentals.
Tasks and Deliverables:
- Conducts concept and usability testing; gathers and analyzes feedback
- Lead rapid iterative prototyping efforts with varying fidelity/presentation tools (e.g., sketches, storyboards, wireframes, clickable prototypes, compositions, and assets)
- Engage with internal and external stakeholders to understand user needs
- Translate user requirements into beautiful concepts and highly-usable responsive experiences.
- Factor into work the full context of the user experience including income, accessibility and language challenges, user needs, and user persona characteristics
- Communicate and translate research insights into actionable recommendations that inform design and implementation
- Visualizes design ideas using storyboards, process flows, sitemaps, and wireframes
- Designs interactive graphic user interface elements (e.g. menus, tabs, widgets, page navigation buttons, and search fields) as well as page templates and content types
- Helps to define high level content strategy and information architecture approach.
- Takes a lead role in positioning and promoting the Mayflower design system throughout state Government, and help to guide it’s evolution based on best practices.
- Participates in design reviews and peer reviews
- Provides SME input into planning and estimates and for work in upcoming sprints
Qualifications:
- 6+ years of experience in relevant roles
- A detailed understanding of user-centered design, with excellent hands-on design skills.
- Experience with design systems in large scale organizations.
- Ability to multi-task, prioritize requests, communicate with stakeholders, and meet expected milestones
- Experience working in a fast-paced, agile environment, especially partnering effectively with business and development stakeholders
- Strong portfolio featuring real-world examples of work
- Strong interest in public service and the desire to improve life for the residents of Massachusetts.
- Experience with information architecture, taxonomies and creating navigation systems for broad and diverse information websites.
- Experience with Figma, AdobeXD, Sketch, Adobe Creative Suite, etc.
- Familiarity with current web development technologies and standards, including HTML5, CSS3, and Javascript
- Familiarity with web development, responsive design, and accessibility