• Us Citizen

• Green Card

• EAD (OPT/CPT/GC/H4)

• H1B Work Permit

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 9th Apr 2021

·         Deliver collateral as required in service organizations to successfully operate new Microsoft technologies.

·         Assure collateral is maintainable and can be improved by operating teams.

·         Develop promotional collateral as needed.

·         Provide timely and accurate project status updates to stakeholders and Executive Leadership.

Required:

·         A technical background with a strong understanding of Microsoft Enterprise technology management tools and reports.

·         Strong written and verbal communication skills along with a proven track records of designing and delivering usable, practical IT documents and materials.

·         Creativity that translates to easy to use documentation across all competency levels.

·         Proven ability to review, analyze and improve IT processes and procedures.

·         Self-starter with enthusiasm for process improvement and helping others succeed.

·         Demonstrated ability in technical writing and both IT and end user documentation.

·         Influencing others: the ability to move others across organizational boundaries to a desired business outcome when there is no clear “ownership” of an issue

·         Strong leadership and relationship building skills to create, reinforce, motivate, and guide colleagues, customers, and partners.

·         Strong communication skills to effectively drive recommendations and set priorities across customers, partners, and organizational boundaries.

Qualifications:

·         7+ years of experience with technical writing including implementation of ITIL, ITSM or other IT Operations processes.

·         Proven experience working to improve IT Operations Processes.

·         5+ years of experience working on large scale IT projects

Preferred Qualifications:

·         Certifications in Technical Writing and ITIL

·         Microsoft Infrastructure certifications and working knowledge

·         Exposure to IT Service Management standards and techniques

·         3+ years working in information technology operations