- Creating, presenting and maintaining user stories, acceptance criteria, demo expectations and design documents in DHS defined systems.
- Creating/documenting, tracing, maintaining, prioritizing, and assessing changes to business processes and the associated requirements
- Working closely with key decision makers, systems owners and end users in support of core processes and critical business objectives
- Conducting research to obtain data, analyzing problems to advise and recommend solutions
- Querying and analyzing data to determine solutions, such as installation of alternate methods and procedures, changes in processing methods and practices, or redesign of products or services
- Advising client or department heads on alternate methods of solving needs or problems, and recommending specific solutions
- Working within an agile methodology framework with a focus on delivering value and adjusting rapidly to produce the most effective outcome
- Working closely with all IT organizations and driving projects to successful completion
A successful candidate for this role is expected to possess the following skills and experience:
- Excellent interpersonal, verbal and written communication skills and the ability to interact with a diverse group of team members, including executives, managers, IT professionals, and subject matter experts
- Experience in process mapping, group facilitation, data gathering and analysis, and phases of project life cycle (requirements gathering, design, development, deployment, training, and measuring effectiveness.)
- Experience delivering software as part of an agile delivery team
- Strong ability to work effectively within time constraints, changing priorities, and independently
- Proficient in Microsoft Office Suite including Excel, Word, PowerPoint and Visio
- Experience with requirement gathering software such as Azure DevOps, TFS, JIRA, or RTC.
- Analyze business strategy and user needs, document specifications, and translate business objectives into proper system requirement specifications
- Guide business customers through business case development for new applications/functionality, including cost / benefit analysis and risk / impact analysis
- Understanding of how to deliver value through realizations of benefits, avoidance of cost, identify new opportunities and modernizing the organization
- Focus on continuous improvement for both the business process and the underlying technologies and system support
- Strong ability to decompose complex concepts into smaller tasks while maintaining end-to-end business process focus
- Work closely with other Business Units to identify and deliver Enterprise value
- Experience providing consulting services to governmental entities
- Skilled at consulting with executive-level stakeholders to define business needs or problems
Skill Required / Desired
- Experience working on large, complex IT systems Required 8 Years
- Experience eliciting requirements, writing user stories and design documents, documenting acceptance criteria, and facilitating communication between Required 10 Years
- business stakeholders and IT Required Years
- Experience with SDLC procedures / system development methodologies Required 8 Years
- Product Owner experience Required 8 Years
- Experience managing stakeholder expectations and priorities Required 8 Years
- Experience working within a project governance structure (methodology, required templates and reporting) Required 8 Years
- Excellent task management skills, w/ the ability to multitask and manage multiple tasks with changing priorities in a cross-functional environment Required 8 Years
- Demonstrate ability to prioritize and manage multiple projects and project activities simultaneously while meeting established deadlines Required 8 Years
- Experience with Microsoft development platforms and software Required 8 Years
- Experience in an agile environment Required 8 Years
- Working experience with Microsoft SQL Server Management Studio or relational database software Required 5 Years
- Experience with Team Foundation Server (TFS) and/or Visual Studio Team Services (VSTS), Azure DevOps (ADO), Rational Team Suite (RTC) Required 5 Years
- Bachelor’s degree in Management Information Systems, Business, or related field, or relevant experience. Desired 8 Years