• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 1st May 2021

As the Business Systems Analyst, you get to embark on a journey to create and define how we deliver experiences to our employees. This is a business facing role that requires strong communication skills and has the ability to build trusting relationships. This role requires strong collaboration to work cross functionally with the many organizations internally.

Role & Responsibilities:

Lead the development team and partner with our business stakeholders to deliver specific projects in the Asset Management space. 

Projects include Mobility process improvements, software reclamation, and various improvements within our software management lifecycle.

Serve as a scrum master to the agile team responsible for delivering solutions

Responsible for product planning, delivery, and marketing throughout the product life-cycle

Build the next generation employee experiences using ServiceNow platform to drive self-service and efficient processes with a focus on employee experience

Work closely with development and other teams to deliver high quality products

Document functional business requirements, process flow diagrams, and business cases

Develop a forecast for the product based on input from stakeholders and customers

Identify key benefits and value of products and maintain an adoption strategy of products

Skills

In order to be successful in this role, we need someone who has:

5+ years of functional expertise in software project implementations

Lead cross functional teams for companywide strategic initiatives

Experience serving as a scrum master with strong skills managing a backlog and driving sprints

Proven experience driving a development team

Strong knowledge and experience of ServiceNow platform (with a focus on Asset Management)

Strong knowledge of integration to external systems

Experience performing detailed gap analysis, and preparing as-is & to-be process documentation

Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation and may require collaboration across multiple functional/technical teams

Ability to communicate in a clear and concise professional manner, tailored to the appropriate audience; including both verbal and written communications

Strong technical background, analytical, and problem-solving skills

Experience preparing end-user documentation and conducting end-user training

Must possess strong communication and interpersonal skills

Strong experience defining a roadmap and achieving the outcomes of the roadmap

Proven experience managing delivered products and owning the solutions put forth

Proven experience driving adoption and forecasting key values and benefits of products

Education

Bachelor's degree and/or an education/work experience equivalent. Advanced degree would be a plus