Bachelor’s or Master’s degree in a Computer Science or Information systems related discipline, an MBA is plus
10+ years of SAP experience
8+ years of SAP configuration experience and 5+ years of Production Support in Sales and Distribution (SD), Production Planning (PP), Plant Maintenance (PM), Quality Management (QM), Materials Management (MM), Finance and Controlling (FICO)
5+ years of EDI and 3PL integration experience
Strong comprehension of SAP Sales and Distribution (SD), and integrations with Production Planning (PP), Plant Maintenance (PM), Quality Management (QM), Materials Management (MM), Finance and Controlling (FICO) required
Experience leading the implementation of an SAP OTC solution, ideally with specific experience in Order Management, Pricing, GATP and or Rebates/Vistex Management
Strong knowledge of the core business processes involved in Order Management, Billing, and Sales
Demonstrated track record in implementing a variety of enterprise systems in large organizations
Good verbal and written communication skills in English with the ability to communicate across all levels of management including formal and informal presentations and workshops
Key responsibilities:
Daily production support and technical advisory within the area of Order to Cash, not limited to Sales Order processing, EDI, GATP, Pricing, Customer-related Master Data, and Billing
Participate and contribute in design, configuration, testing and deployment of ERP capabilities reviews with third-party SAP vendors and internal O&M partners
Configure and maintain settings in SAP or approve these actions when performed by vendor partners
Provide technical consultation with business users on (OTC) processes including areas such as master data, EDI, OM, GATP, Pricing, Import/Export and Rebates/Vistex
Coordinate design and implementation of technical solutions that meet business user requirements in the area of OTC)
Assist in review & execution of test scripts and participate in integration testing with appropriate end-users and technical groups including third-party SAP vendor configuration partners
Promote comprehensive knowledge transfer of SAP skills to team members and/or business users