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No of position :- ( 1 )
Post :- 5th May 2021
Sr. ServiceNow Business Analyst will be part of an established team supporting client with the implementation of the ServiceNow IT Business Management Suite, Application Portfolio Management (APM) modules. The Business Analyst will work closely with the client and client stakeholders to map out business requirements and use cases for the cataloguing and tracking of their enterprise business applications within ServiceNow. Additionally, the Business Analyst will be responsible for leading traditional Agile ceremonies, grooming backlogs for multiple workstreams, and act as the liaison between the client and the agile team. The ServiceNow Business Analyst will serve as a translator between technical teams and the client’s business community to collect, clarify, analyse and translate business requirements into documentation and conceptual design from which applications and solutions are developed.
This position will be working directly with stakeholders and will require the ability to communicate effectively via phone and web conferencing as many stakeholders work remote.
In addition to supporting all phases of the project, this position will also be responsible for authoring content and peer reviewing a wide array of documents, including functional, technical, training as well as marketing, and proposals.