Drive effective scrum ceremonies including daily standup, backlog refinement, sprint planning, sprint reviews, and retrospectives
Track and distribute relevant metrics and report periodically to show team progress and velocity
Identify, understand, and track impediments; help remove them and drive improvements to optimize how the team works
Help the Product Owner manage customer expectations and stakeholder communications
Act as a liaison between the team and everyone else to minimize interruptions to the sprint, keeping the team focused on delivering a quality product on time
Build a safe and trusting team environment where problems can be raised without fear of blame, retribution, or judgement, with an emphasis on problem solving
Experience:
Demonstrated experience with Agile methodologies.
Skilled in servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency
Demonstrated ability to build, develop, and coach high-performing software development teams
Ability to thrive in a fast-moving environment and work on multiple priorities and/or projects simultaneously without impact to quality of work
Experience being on Scrum teams in a variety of different contexts (different team sizes/organizations/cultures)
Demonstrated experience in issue identification and resolution
Moderate to expert-level knowledge of JIRA or other agile tools to measure team productivity and report metrics
Must possess and utilize exceptional communication skills to keep teams operating at maximum efficiency while also ensuring senior leaders and executive management are informed of progress at all times
Qualifications:
Bachelor’s Degree in Business, Information Technology, or related fields
2-5 years of using Scrum agile methodology
Must be a Certified Scrum Master (CSM)
Experience training and managing Scrum teams
Experience with healthcare projects preferably in Medicaid and Marketplace
Excellent communication and mentoring skills
Adaptable and flexible in a cross-functional environment
Excellent written and verbal communication skills
Ability to lead retrospectives, document outcomes, and guide team members in best practices