Digital Experience Architect Qualifications:

 8 or more years’ experience in UX and customer experience
 Experience with designing of Mobile Application in particular iOS
 Experience working in agile
 Bachelor’s degree in design or similar discipline or comparable experience
preferred
 Experience working with Human Interface Guidelines
 Experience with customer relationship management platforms like Salesforce
 Experience with contact center technologies and UX
 Work experience leading workshops and collaborative strategy with business and
technology partners or clients
 A penchant for details and organization, including the ability to prioritize tasks,
communicate progress
 Demonstrates extensive knowledge of digital user experience and trends
 Firm grasp of the following software: Adobe Creative Suite particularly InDesign,
Photoshop and Illustrator
 Experience with other software like Sketch, InVision, Studio, Axure is required
 Sound understanding of web design
 Strong written and verbal communication to share vision and gain buy in with

team members

--Responsiblity 

Provides operational models for all user-centered design processes, roles, tools, and artifacts
Provides thought leadership and direction to User-Centered Design (UCD) and User Experience (UX) operations, and digital architectural design across multiple projects
Implements innovative and appropriate technologies as a part of the overall user-centered design operational and experience architectural continuous improvement strategy
Creates scalable site structures, User Interface (UI) frameworks and navigation elements that improve usability, and align with business and IT architectures
Ensures experience architecture design adheres to the project requirements, objectives, and timelines
Works with business partners and management to establish the best use of company resources for digital work, such as people, technology, and time
Promotes and cultivates the continuous improvement of UCD processes, UX operational strategy, digital artifacts and the UI framework
Defines the UI framework for aspirational visualizations and strategic UX concepting efforts, and guides the delivery of rapid prototypes of the UX architecture solution

Stays abreast of UCD and UX architecture best practices to inform the evolution of the UCD processes, digital artifacts and templates