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No of position :- ( 1 )
Post :- 21st Jun 2021
Role : Project Manager - SAP Cloud for Service
Location : Remote
Client Details : NTT DATA
Job Description :
Partner with cross-functional teams Business Units, Customer Service organizations, technology groups and ERP/SAP functional teams conflicting priorities to help improve customer service experience by implementation of SAP C4S
Lead different teams implement cloud solutions integrating with backend systems and others, while continuously supporting dependencies/ projects from other application groups An excellent communicator understanding and lived improving the customer service for Product installations, Service contracts, Service Orders, installed base, repairs and returns.
Oversee all aspects of assigned projects/programs including scope, schedule, budget, resources, quality and risk to ensure successful delivery in a very dynamic environment. Proactively manage assigned projects/programs to ensure milestones are achieved within plan including proactively managing execution progress, managing communications, reporting status, managing resources, managing change, removing roadblocks and resolving conflicts.
Ensure projects/programs are properly progressing through the Software Development Lifecycle including proper definition, analysis, design, development, testing, training and deployment.
Manage internal and external stakeholders, customer relationships and third-party vendors as needed, including managing a highly complex political environment Maintain extensive knowledge and expertise in the discipline of program management as well as multiple business processes and/or technical areas.
Participate with management and other PMs in establishing best practices in program management methods and tools. Be detail-oriented and proactive in identifying and closing gaps in the product development lifecycle. ?/span