Tagcor

Technical Business Analyst

· Performing system analyses on software programs, applications, and web services.

· Determining system efficiency and functionality by liaising with internal departments and end-users.

· Reporting to Management and obtaining approval for system development projects.

· Efficiently integrating new systems, programs, and applications with business operations and services.

· Analyzing and improving the performance of web-based customer portals and support services.

· Ensuring end-user proficiency with new systems, programs, and applications across departments.

· Monitoring product licenses and ensuring compliance with IT industry regulations.

· Promoting system efficiency and security by integrating performance metrics and encryption.

· Implementing new advancements in the field of system and enterprise architecture.

· Technical Business Analyst Requirements:

· A bachelor's degree in computer science or information technology, and an accredited qualification in management consultancy, or similar.

· Extensive experience in technical business analysis in a related industry.

· Advanced knowledge of programming languages like SQL and system integration solutions.

· Ability to facilitate internal end-user proficiency.

· Ability to design and maintain efficient customer portal support and feedback channels.

· Ensuring optimal system functionality via integrated diagnostics.

· Advanced knowledge of data security and encryption.

· Ability to keep up with IT advancements.

· Exceptional communication skills toward facilitating the use of new software systems.

· Knowledge of relevant licensing and industry compliance regulations