• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 26th Jun 2021

Mandatory : BUSINESS ANALYST with SERVICENOW Experience

Skills Required: IT Service Management, ServiceNow, ITIL, Agile Waterfall.

Job Description

•    Developed scalable solutions and reviewed business processes
•    Provided technical advisory services for multiple options and risks
•    Participated in process designing sessions and documented process flows
•    Evaluated and documented business processes and functional requirements
•    Implemented information flow analysis for various business streams
•    Analyzed and studies request processes and future automated processes
•    Designed and formulated application requirements and test conditions
•    Executed sprint planning and business estimation services with developers
 
Technical Expertise

•    Strong capability to perform Business analysis Gap analysis on ITSM Tools ServiceNow is a must
•    Strong knowledge on ITIL process methodologi es Well versed in SDLC methodologies Agile Waterfall
•    Amazing ability to perform Requirements gathering Process mapping via ITIL Business process reengineering
•    Strong Understanding of Change Release management Strong communication skills able manage communication with customer offshore teams