• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 26th Jun 2021

Job Description

•             Developed scalable solutions and reviewed business processes

•             Provided technical advisory services for multiple options and risks

•             Participated in process designing sessions and documented process flows

•             Evaluated and documented business processes and functional requirements

•             Implemented information flow analysis for various business streams

•             Analyzed and studies request processes and future automated processes

•             Designed and formulated application requirements and test conditions

•             Executed sprint planning and business estimation services with developers

Technical Expertise

•             Strong capability to perform Business analysis Gap analysis on ITSM Tools ServiceNow is a must

•             Strong knowledge on ITIL process methodologi es Well versed in SDLC methodologies Agile Waterfall

•             Amazing ability to perform Requirements gathering Process mapping via ITIL Business process reengineering

•             Strong Understanding of Change Release management Strong communication skills able manage communication with customer offshore teams