• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 26th Jun 2021

·       Developed scalable solutions and reviewed business processes

·       Provided technical advisory services for multiple options and risks

·       Participated in process designing sessions and documented process flows

·       Evaluated and documented business processes and functional requirements

·       Implemented information flow analysis for various business streams

·       Analyzed and studies request processes and future automated processes

·       Designed and formulated application requirements and test conditions

·       Executed sprint planning and business estimation services with developers

Technical Expertise

·       Strong capability to perform Business analysis Gap analysis on ITSM Tools ServiceNow is a must

·       Strong knowledge on ITIL process methodologi es Well versed in SDLC methodologies Agile Waterfall

·       Amazing ability to perform Requirements gathering Process mapping via ITIL Business process reengineering

·       Strong Understanding of Change Release management Strong communication skills able manage communication with customer offshore teams