Bachelor's degree in Computer Science or similar; or equivalent combination of education and experience
Minimum 8-10 years' professional experience with supporting or developing applications with an object-oriented architecture; SaaS product or service preferred
5+ year experience in a sustained engineering team or an escalated support tier for an application or managed service
Financial Services Cloud experience is a MUST
Lightning Component experience is REQUIRED
Successful track record of relevant customer focused work experience such as operations engineer, technical customer support, professional services or application development
Thrives in self-directed learning environment
A highly committed individual with a background in a problem solving, operations environment
Passion for working with people and systems, and a strong interest in helping customers succeed
Ability to help more junior team members
Discipline, integrity, attention to detail and problem-solving skills
Strong written and verbal communication skills with an ability to summarize the work done in an articulate fashion via email or case notes