Working knowledge of Active Directory, LDAP and Single Sign-On (SSO) Integrations with ServiceNow , Java Scripting, Angular JS, HTML, CSS, AJAX, XML, HTTP, Database Technologies such as JDBC, SQL.
Familiar with Agile for ServiceNow and have developed in ServiceNow Agile Methodology.
Ability to upgrade ServiceNow instance versions , update patches as available .
Ability to design new workflows and modify existing for service catalog.
Ability to create or modify catalog items and order guides for service catalog.
Ability to configure and design ServiceNow ESS portal.
Modify, Add, Change Forms, Fields, UI Actions
Knowledge with integrating ServiceNow with external SOAP and REST based web services.
Strong knowledge and experience with both server and client side scripting as well when and how to use script includes.
Ability to enable form security and field security
Have experience with creating update sets, promoting update sets and troubleshooting update sets.
Designing and developing new applications on ServiceNow Platform as well as existing modules.
Have experience with CMDB : tables, classes, table extensions, add custom classes, normalization and manipulation of data in stage tables, imports into prod tables
Experience implementing ITOM Event management, Discovery and Service mapping, experience with error correction (Plus).
Experience designing and implementing the following modules in ServiceNow – CMDB, Incident, Request, Change, Problem, Knowledge, ESS, Event, Service Level Management and Service Catalog.
Modify, Add, Change of Assignment Groups, User Roles, Roles permission, routing.