• Us Citizen

• Green Card

• Corp-Corp

• Consulting/Contract

• UG :- - Not Required

• PG :- - Not Required

• No of position :- ( 1 )

• Post :- 6th Jul 2021

Product Management – At least 3 years of experience and use cases with the following:

 

Support the Digital Product Owner in the ideation, technical development, and launch of innovative digital experiences that make it easier to find and utilize state services.

Assist in the creation and articulation of the product roadmap

Key partner in establishing regular cadence of embedding user research

Own and prioritize the product backlog, balancing the requirements of service owners and business stakeholders

Translate product roadmap features into well-defined product requirements/user stories an acceptance test criterion

Enable analytics-driven decision making to evolve products with appropriate reporting to understand overall performance and user satisfaction

Coordinate communication, escalate and facilitate resolution of risks, issues, and changes tied to the product backlog

Develop workplans, roadmap documents, and written reports as directed.

Digital Platforms, Tools and Discipline – At least 2 years of experience and use cases with the following:

 

Lead multi-disciplinary project teams for iterative deployment of new prototypes, software, and services

Establish continuous improvement/continuous delivery pipeline to continually improve products post-launch with based on customer satisfaction

Lead documentation and communication throughout the product lifecycle for both technical processes and cross-functional teams affected by new change

Using of productivity and analysis tools to manage iterative delivery – JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence

 

Knowledge, Skills, and Ability

 

Project Management

 

Developing and supporting modern, agile product and project management processes

Establishing the project environment necessary to operate as a high performing cross-functional team in partnership with stakeholders

Building and clearly communicating the vision, strategy, roadmap, and resources required for delivery

Scoping, prioritization, and translation of technical and design tasks into delivery plans

Government-specific task management

Data-driven decision-making

Performance in Complex Situations

 

Communication and collaboration with state-wide partners

Clearing challenges for team members

Comfort in blazing a path through an ambiguous work environment

Judgement fitting to the ever-changing environment

Ability to juggle multiple project workstreams

Service Design Team Building

 

Supporting teammates’ skills and behaviors development and delivery

A balance between strong domain expertise and flexibility

Prioritization, organization, and triage in an independent environment

Encouraging of an interactive, cooperative, collaborative, and customer-focused work environment

Ability to maintain strict confidentiality

Judgement in dealing effectively and diplomatically with all levels of government staff

 

Preferred Skills & Qualifications

 

Other Desirable Skills

 

2 years of user-centered design

2 years of user research and analytics

2 years of management/supervisory experience

2 years of customer relationship management platforms such as Salesforce

3 years of web content management platforms such as Sitecore