- Maintain and support software release platforms including redesign, upgrades, and day-to-day operations.
- Provide documented architectures patterns, engineering designs, including implementation plans of traditional and cloud-based solutions utilizing industry best practices.
- Define and document Infrastructure Project requirements, architectures, low level designs, and integration plans of data connectivity needs for business critical workloads.
- Drive Infrastructure as Code adoption, deployment automation, and self-service tooling.
- Effectively work as a member of a team and participate in Agile/Kanban process.
- Work closely with internal Hyatt colleagues globally to troubleshoot complex issues.
- Provide operational support of Hyatt Infrastructure and participate in on-call rotations.
- Monitor vulnerability management and support compliance initiatives.
- Keep up to date to industry standard practices and new technology.
- Bridge cross-functional teams by driving standard tooling and techniques in marching towards a shared vision.
EXPERIENCE AND QUALIFICATIONS:
- Must have strong customer service skills with an excellent demeanor (friendly, cordial) and exhibit good interpersonal skills.
- Must have the ability to think quickly in high stress situations, effectively evaluate, and making informed decisions for the completion of tasks.
- Strong interpersonal skills to collaboratively work with extended teams, all levels of management, vendors, and consultants.
- Must be able to manage his/her own time, projects deliverables, and work through a common tactical goal with the team.
- High level knowledge and experience in the following areas: patch management, vulnerability management, app/DB clustering, OS upgrades, and system monitoring.
- 5 years administering Linux and Windows environment in a virtualized/cloud infrastructure.
- Continuous 3 years of experience bootstrapping Linux, Windows, and docker environments. Familiarity with Packer or similar tools for creating custom golden images.
- Comfortable of using GIT commands and version control for Infrastructure as Code operations.
- Strong knowledge on DevOps practice, automation techniques, and CI/CD tools (Stash/GIT, Packer, Jenkins, Rundeck, Ansible, Terraform).
- Working knowledge of complex networking infrastructure including DNS, firewalls, VLANs, and load balancers.
- Minimum 3 years of experience working with Shell Scripting/Perl/Python. Automation experience is a must.
- Working knowledge of container management platforms: standalone Docker, Amazon ECS, Azure AKS, Openshift.
PREFERRED SKILLS: