Provide IT solution design, delivery & support expertise in modern Cloud, Web, Data and DevOps technologies.
Apply leadership & ownership through full solution development life cycle while providing estimates, deliverables, and results.
Meet regularly with Project Management and Technical leads to manage status, milestones, risks and issues in an Agile SDLC.
Engage in customer planning sessions and demonstrate ability to drive out requirements.
Analyze requirements, develop technical specifications and perform solution gap analysis via Agile/Scrum methodology.
Provide technical and/or business application consultation to customers and team members regarding functionality, architecture, operating systems and databases for complex product systems.
Prepare and present application and programming design solutions to fulfill business requirements.
Engage technical analysts and business users to provide input on test cases, test scenarios, and test plans.
Engage teams outside of immediate group as required (product integration points, infrastructure, helpdesk, security, vendors).
Evaluate and balance application change risk with business need for timely product enhancements.
Efficiently design, deliver and release operational enhancements to address performance, stability, monitoring capabilities.
Develop & mature operational support knowledge base and playbook documentation to complement product solutions.
Identify and rapidly resolve issues to enable operations. Provide training guidance to team members and users as required.
Develop and maintain effective customer relationships to maintain credibility and trust.
Requirements
EDUCATION AND EXPERIENCE
Required:
Advanced Ability to translate business needs and problems into systems design and technical solutions
Advanced knowledge and proven experience with structured and object oriented programming, design patterns, relational database design, operating systems, networking concepts, and systems integration
Demonstrates an ability to evaluate project objectives and scope for feasibility, understanding, scheduling, and ensure projects meet budget and plan criteria
Complex analytical and problem-solving skills. Ability to work well within a team environment and ability to multi-task
SKILLS AND ABILITIES
Required:
Advanced interpersonal skills, demonstrating an ability to apply leadership when required