Meet with stake holders/ system owners to understand the project/ system goals
Identify and establish the scope of the project to perform the requirement analysis
Review and analyze the effectiveness and efficiency of the existing systems, develop strategies for improving or further leveraging these systems
Work with the stake holders/ legal teams to gather requirements using interviews, conduct requirement workshops, create scenarios, use cases and work flow analysis
Demonstrate strong analytical and product/ project management skill, including thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Evaluate information gathered from multiple sources, decompose high-level information into details and abstract up from low-level information to a general understanding
Meet with business to prioritize the incoming work
Release planning
Identify known risks, review lesson learns from previous projects, determine process involved, create As-is models, create To-be model, define requirement management plan, finalize the scope, list all high level requirements, store all documents within project repository, upload requirement to the tool
Elicit business and technical requirements in the client specified standard format
Help developers with technical solutions to meet business criteria
Requirements walk through with business, stake holders and internal IT teams
Utilize Service Now for release planning activities - Triage incoming incidents, Open Problem/ Features
Document critical scenarios to be validated and hand over to QA team
Review test artifacts test plan, test matrix, test scenarios, test cases and test results and provide sign off
Coordinate with different IT teams to help resolving any major road blocks, issues to make sure all the deliverables are completed on time
Organize UAT sessions with stake holders
Complete production readiness activities, post production validation, document back out plan
Document lesson learned and closure activities upload all the documents to the project repository
Provide orientation and training to end users for modified and new systems
Mandatory Skills:
Analysis Skills
Facilitation and Elicitation skills
Business Analysis Tools (Word, Excel, Power point)